LoginAsk is here to help you access Enable Phone Sign In Microsoft Authenticator quickly and handle each specific case you encounter. Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. After you install the Authenticator app, follow the steps below to add your account: Open the Authenticator app. You will see your Phone is listed and you can choose Delete. If you have recently set up a new workstation and added the Authenticator app to your phone, skip to the next section. Could someone please provide step by step instructions on how to proceed from here on. How to set that same authenticator app on my new phone. Why use the Microsoft Authenticator app? Then, select Add method in the Security info pane. We have tried: - Opening the Microsoft Authenticator App and signing in with AzureAD username/password (Add Account -> Work or School -> Sign in and following steps) - Backing up/restoring the Microsoft Authenticator info on old phone/to new phoneįor some reaon these methods do not work with our setup and I am unaware whether this is due to our setup being incorrect or misconfigured OR if that is the nature of the beast with this Hybrid setup.ĭoes anyone know of a better way to get a user up and running on a new phone without the steps above?Īny and all help will be greatly appreciated.Then click View Account. Even a user self-service way that I could document. Was hoping there was a better way to handle this. Now, while this does work, it is not always easy to get a user on the phone andf in front of their PC for the entire 5 minutes that this takes. Approve the test approval notificaiton on phone - Tap next a few times until done. Scan the QR code on PC screen, click next. Disable MFA for the user - Remove the phone device from the user's AzureAD user in Azure portal/Authenticaiton Methods - Enable MFA for the user - Walk user through these steps: - If not already, have user install Microsoft Authenticator app on new phone - Going to on their PC - Sign in - See prompt stating "More information is needed" - Click Next, until we get to the QR code screen - On Phone in App, Have user tap Add Account -> Work or School -> Scan QR code.
until a user gets a new phone then we have to do what we call the "MFA Dance" From initial MFA setup, User shows their MFA status as ENFORCED so we. Office 365, Enterprise E5 licenses for all users and MFA enabled using the Microsoft Authenitcator app. Good afternoon, hoping someone has already solved this issue and can help guide me:
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